Program Overview:

The Senderra Specialty Pharmacy PGY1 Community-Based Pharmacy Residency is a 12-month post-graduate training program that provides a unique, comprehensive learning and work experience aimed at providing residents with the knowledge and skills to become confident clinicians and future leaders in the specialty pharmacy industry.

Location: Dallas, TX

Education / Licensing Requirements:

Graduate or candidate for graduation from an ACPE Doctor of Pharmacy Program or holds a Foreign Pharmacy Graduate Committee (FPGEC) certificate from NABP

Texas pharmacist licensure or eligibility for licensure (license to be obtained within 90 days of start date)

If pharmacist licensure not obtained prior to start date, must hold Texas pharmacy intern licensure prior to start date while awaiting pharmacist licensure

Experience Requirements:

Prior pharmacy work experience as a technician or intern is encouraged, but not required

Prior specialty pharmacy experience is encouraged, but not required

Essential Skills/Experience:

Analytical and clinical skills
Strong communication skills
Organizational skills
Proven time management skills
Proven ability to prioritize and multi-task
Collaborative teamwork skills
Excellent attention to detail
Extensive pharmacotherapy knowledge

Characteristics:

Highly motivated and desire to learn
Ability to receive and incorporate feedback
Organized, detail oriented; catches errors early
Ethical; respects confidentiality
Customer service-focused
High level of integrity

Responsibilities:

Provide safe, effective specialty pharmacy services to patients taking medications for complex conditions such as rheumatoid arthritis, psoriasis, inflammatory bowel, multiple sclerosis, hepatitis C, cancer, and other disease states requiring high-touch clinical care.
Oversees and directs pharmacy technicians and technician trainee’s workflow, including order entry and prescription verification processes (PV1/PV2) to ensure prescription accuracy, completeness, and appropriateness.
Assist patient care coordinators as needed in supporting patients through medication access processes (e.g. prior authorizations, appeals, financial support connection).
Completes initial patient consults educating patients on their medication.
Responds to patient inquiries and concerns regarding their medication or therapy.
Contacts physicians to clarify prescriptions and intervene on potential medication therapy-related issues.
Conducts drug utilization reviews (DUR) and recognizes opportunities for medication-related interventions related to health issues that may interact with the patient's medication therapy.
Provide operational staffing support, including on-call support once trained.
Identifies errors made during the prescription order entry process and redirects orders to be corrected prior to dispensing.
Approves medication orders to be packaged and shipped to the patient once deemed accurate and complete.
Ensures compliance with industry standards and accreditation requirements established by URAC, ACHC, and VIPPS.
Accepts verbal prescriptions from physicians' offices
Facilitates transitions of care and prescription transfer processes
Works collaboratively with other departments to support clinical services, operational efficiencies, and manufacturer/payer programs
Participates in staff meetings, conference calls, and other meetings, as needed.
Uses effective communication and clinical skills to interact with other healthcare professionals, coworkers, and patients to provide patient-centered care.
Supports continuous process and quality improvements projects.
Conducts a research project with goals of improving pharmacy practice, clinical care, patient safety, healthcare operations, or investigates gaps in knowledge related to patient care.
Leads in-services to clinical pharmacist and other teams as assigned to meet educational needs of team members.
Adheres to organizational Policies and Procedures and all state and federal drug laws governing pharmacy practice.
Engage with specialty pharmacy leaders throughout the industry through participation in both internal and external committees.
Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
Communicates effectively with internal and external customers with respect to differences in cultures, values, beliefs, and ages, utilizing interpreters when needed.
Performs other incidental and related duties as required.

Working Conditions:

Fast-paced environment.
Ability to stand 8 plus hours daily.
Requires normal vision (corrected) both close and distant.
Requires normal hearing levels (corrected).
Requires working at a desk to use a phone and computer for extended periods of time. Requires sitting, bending.
Uses office equipment and machinery effectively.
Requires normal finger dexterity for keyboarding.
Works effectively with frequent interruptions.
Lifting requirements of 15 pounds occasionally.
Minimal travel for conference, seminars, ect. (<10%).

Organizational Relationships:

Reports to the Director of Clinical Services/Residency Program Director.

Residency Program Contact:
- Craig Riccardo, PharmD, CSP, MSCS
- Email: craig.riccardo@senderrarx.com

How to Apply

Candidates should register for the ASHP Resident Matching Program through National Matching Services (NMS) and submit applications through the Pharmacy Online Residency Centralized Application Service (PhORCAS).
- ASHP Program Code: 74827
- NMS Code: 327215
Available positions: two (2)
Candidate eligibility:
- Graduate or candidate for graduation from a Doctor of Pharmacy Program or hold a FPGEC from NABP
- Texas pharmacist license or eligibility for licensure by program start date
The following materials must be submitted through PhORCAS by the application deadline:
- Curriculum vitae (CV), Letter of intent, Three (3) professional letters of recommendation, Current transcripts

PGY1 Residency Program

Program Overview:

Location: Dallas, TX

Education / Licensing Requirements:

Experience Requirements:

Prior pharmacy work experience as a technician or intern is encouraged, but not required

Prior specialty pharmacy experience is encouraged, but not required

Essential Skills/Experience:

Analytical and clinical skills

Strong communication skills

Organizational skills

Proven time management skills

Proven ability to prioritize and multi-task

Collaborative teamwork skills

Excellent attention to detail

Extensive pharmacotherapy knowledge

Characteristics:

Highly motivated and desire to learn

Ability to receive and incorporate feedback

Organized, detail oriented; catches errors early

Ethical; respects confidentiality

Customer service-focused

High level of integrity

Responsibilities:

Provide safe, effective specialty pharmacy services to patients taking medications for complex conditions such as rheumatoid arthritis, psoriasis, inflammatory bowel, multiple sclerosis, hepatitis C, cancer, and other disease states requiring high-touch clinical care.

Oversees and directs pharmacy technicians and technician trainee’s workflow, including order entry and prescription verification processes (PV1/PV2) to ensure prescription accuracy, completeness, and appropriateness.

Assist patient care coordinators as needed in supporting patients through medication access processes (e.g. prior authorizations, appeals, financial support connection).

Completes initial patient consults educating patients on their medication.

Responds to patient inquiries and concerns regarding their medication or therapy.

Contacts physicians to clarify prescriptions and intervene on potential medication therapy-related issues.

Conducts drug utilization reviews (DUR) and recognizes opportunities for medication-related interventions related to health issues that may interact with the patient's medication therapy.

Provide operational staffing support, including on-call support once trained.

Identifies errors made during the prescription order entry process and redirects orders to be corrected prior to dispensing.

Approves medication orders to be packaged and shipped to the patient once deemed accurate and complete.

Ensures compliance with industry standards and accreditation requirements established by URAC, ACHC, and VIPPS.

Accepts verbal prescriptions from physicians' offices

Facilitates transitions of care and prescription transfer processes

Works collaboratively with other departments to support clinical services, operational efficiencies, and manufacturer/payer programs

Participates in staff meetings, conference calls, and other meetings, as needed.

Uses effective communication and clinical skills to interact with other healthcare professionals, coworkers, and patients to provide patient-centered care.

Supports continuous process and quality improvements projects.

Conducts a research project with goals of improving pharmacy practice, clinical care, patient safety, healthcare operations, or investigates gaps in knowledge related to patient care.

Leads in-services to clinical pharmacist and other teams as assigned to meet educational needs of team members.

Adheres to organizational Policies and Procedures and all state and federal drug laws governing pharmacy practice.

Engage with specialty pharmacy leaders throughout the industry through participation in both internal and external committees.

Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.

Communicates effectively with internal and external customers with respect to differences in cultures, values, beliefs, and ages, utilizing interpreters when needed.

Performs other incidental and related duties as required.

Working Conditions:

Organizational Relationships:

Reports to the Director of Clinical Services/Residency Program Director.

Residency Program Contact:

Craig Riccardo, PharmD, CSP, MSCS

Email: craig.riccardo@senderrarx.com

How to Apply

Candidates should register for the ASHP Resident Matching Program through National Matching Services (NMS) and submit applications through the Pharmacy Online Residency Centralized Application Service (PhORCAS).

ASHP Program Code: 74827

NMS Code: 327215

Available positions: two (2)

Candidate eligibility:

Graduate or candidate for graduation from a Doctor of Pharmacy Program or hold a FPGEC from NABP

Texas pharmacist license or eligibility for licensure by program start date

The following materials must be submitted through PhORCAS by the application deadline:

Curriculum vitae (CV), Letter of intent, Three (3) professional letters of recommendation, Current transcripts