Frequently Asked Questions

Our Headquarters are located in Dallas, TX.

In addition, we have patient service centers and pharmacies in Texas, Michigan and North Carolina.

We work with Patients, Prescribers, Pharma and Payers. From our advanced Physician Portal to our extensive knowledge and administrative services offered, we work with you throughout the entire process.

• Asthma & Respiratory
• Crohn's Disease
• Dermatologic Cancer
• Dermatologic Disorders
• Endocrine Disorders
• Gastroenterology
• Hemophilia
• Hepatitis C
• Immune System Disorders
• Multiple Sclerosis
• Osteoarthritis
• Osteoporosis
• Psoriasis
• Rheumatoid Arthritis
• Rheumatologic Disorders
• Ulcerative Colitis
• Urologic Cancer

URAC since 2014, ACHC since 2014 and NABP since 2017.

Senderra conducts benefit investigations, communicates patient responsibility and explains benefits and provides funding support for all patients.

Senderra’s refill specialists take charge of your refill process on behalf of you. We electronically monitor your refill schedule and make a personalized outbound call to you based on your individual scheduled refill frequency.

We offer overnight delivery in all 50 states.

Senderra assists patients by efficiently working with your Prescriber and Payer for fast approvals and prior authorizations.

Senderra has a team of accomplished and dedicated nurses and pharmacists ready to assist with injection training, medication management questions, disease education and provide support throughout the patient’s therapy journey.

Senderra handles prior authorization approvals and denials for you.

With our extensive knowledge and expertise, we're able to settle denials faster and easier than before.

Senderra does not currently offer medical billing, but that is something our team is working on for the future.

Our biggest asset is the Senderra Physician Portal, which is beat by none in the Specialty Pharmacy industry. It is the most advanced patient management and prescribing tool for physicians.

The Senderra Specialty Pharmacy Physician Portal is a hub for all of your administrative work, supporting the steps and procedures that take place in your physician's office, electronically.

• File, save, & check insurance
• Add new patients & save physician signatures
• Prescribe, refill & track medications
• Checkbox feature for writing appeals
• Portal support & messaging

Learn more about the Senderra Physician Portal.

As a specialty pharmacy partner, Senderra shares our best-in-class service model, our ability to help you navigate compliance and regulation, and provides vital data on the adherence and success of your specialty pharmaceuticals.

You can even take advantage of the Senderra Institute.

Senderra Institute is a one day class, teaching how a successful specialty pharmacy operates, how it benefits its stakeholder groups, and how its principal partners in the pharmaceutical industry can leverage what a specialty pharmacy has to offer.

• Data and reporting
• Production launch
• Patient management
• Unique patient journey
• Clinical management