New Patient Pharmacy Technician
Job Title: New Patient Pharmacy Technician
Status: Full Time, Non-Exempt
Reports To: Pharmacy Technician Lead
Department: Pharmacy Operations
Location: Dallas, TX
Position Overview:
Receives new patient information and enters the prescription in order to run the claim. Verifies new patient's prescriptions are entered correctly and ensures results are a paid claim.
Education / Licensing Requirements:
High School Diploma or GED required, Associates Degree preferred.
PCTB and Texas Pharmacy Technician License required
Experience Requirements:
1-3 years' Retail Pharmacy experience preferred.
Essential Skills/Experience
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Organizational skills
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Proven time management skills
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Team player
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Strong attention to detail
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Accurate and efficient data entry skills
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Proven ability to prioritize and multi-task
Characteristics
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Sense of urgency
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Organized, detail-oriented; catches errors early
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Ethical; respects confidentiality
Responsibilities
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Validates all state and pharmacy requirements on prescriptions to ensure compliance.
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Communicates with physician’s offices in order to ensure continuous patient care
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Utilize the Technician portal for processes and policies for the department.
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Review of important notes in patient profile for best customer service
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Understand the functions of Helix and Carepath systems
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Knowledgeable on Senderra community values and demonstrate them daily
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Works through the new patient queue and enters prescriptions in the order received.
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Ensures all insurance information is entered.
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Completes verification of benefits.
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Adjudicate the claim and review response, proceed accordingly.
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Investigates all unpaid claims and high copays to ensure the patient receives the most cost effective care.
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Knowledgeable regarding Senderra’s community values and demonstrates them daily.
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Participates in staff meetings, conference calls, and other meetings, as needed.
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Performs other incidental and related duties as required.
Working Conditions
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Fast-paced environment
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Requires normal vision (corrected) both close and distant
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Requires normal hearing levels (corrected).
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Requires working at a desk to use a phone and computer for extended periods of time. Requires sitting, bending.
- Uses office equipment and machinery effectively.
- Requires normal finger dexterity for keyboarding
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Works effectively with frequent interruptions.
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Lifting requirements of 15 lbs occasionally.
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Minimal travel <10%.
To Apply: Send your resume to hr@senderrarx.com