LVN - Nurse Consultant
Status: Full time, Non-Exempt
Reports To: Nurse Manager
Department: Clinical
Location: Dallas, TX
Education / Licensing Requirements:
High School Diploma or GED and Licensed Vocational Nurse Certificate required.
Experience Requirements:
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3 years of clinical nursing experience is required.
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1-2 years of telephonic nursing experience preferred.
Essential Skills/Experience
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Strong written and verbal communication skills
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Organizational skills
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Proven time management skills
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Strong understanding of commercial and government insurance plans
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Team player
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Proven ability to prioritize and multi-task
Characteristics
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Self-directed
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Sense of urgency
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Critical thinker and problem solver
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Empathetic and understanding demeanor
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Organized, detail-oriented, catches errors early
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Ethical, respects confidentiality
Responsibilities
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Contacts patients to provide clinical consultation regarding disease management, therapy, and medication side effects.
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Documents information from telephone calls, ensuring a high quality of care.
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Ensures patients on specific therapies receive an in-depth welcome call in accordance with manufacturer requirements.
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Reports adverse events to drug manufacturers per regulations.
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Completes prior authorizations for specific therapies as needed.
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Knowledgeable regarding Senderra’s community values and demonstrates them daily.
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Participates in staff meetings, conference calls, and other meetings, as needed.
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Performs other incidental and related duties as required.
Working Conditions
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Fast-paced environment.
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Requires normal vision (corrected) both close and distant.
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Requires normal hearing levels (corrected).
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Requires working at a desk to use a phone and computer for extended periods of time. Requires sitting, bending.
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Uses office equipment and machinery effectively.
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Requires normal finger dexterity for keyboarding.
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Works effectively with frequent interruptions.
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Lifting requirements of 15 lbs occasionally.
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Minimal travel <5%.