Frequently Asked Questions
Senderra
About Senderra
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Where is Senderra located?
Corporate Office - Dallas, TX
Pharmacy - Plano, TX
Patient Service Center - Flint, MI
Pharmacy - Morrisville, NC
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What areas do you service?
We're accredited in all 50 states and we provide our patients with high quality services throughout the nation.
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Why choose Senderra over other Specialty Pharmacies?
We work with Patients, Prescribers, Pharma and Payers. From our advanced Physician Portal to our extensive knowledge and administrative services offered, we work with you throughout the entire process.
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Which conditions does Senderra offer medications for?
- Asthma & Respiratory
- Crohn's Disease
- Dermatologic Cancer
- Dermatologic Disorders
- Endocrine Disorders
- Gastroenterology
- Hemophilia
- Hepatitis C
- Immune System Disorders
- Infantile Spasms
- Multiple Sclerosis
- Oncology
- Ophthalmology
- Osteoarthritis
- Osteoporosis
- Psoriasis
- Rheumatoid Arthritis
- Rheumatologic Disorders
- Ulcerative Colitis
- Urologic Cancer
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What accreditations does Senderra have?
Senderra has had the following accreditations: URAC since 2014, ACHC since 2014, NABP since 2017, and Inc 5000 since 2024
To learn more about Senderra's accreditations, visit our page: https://www.senderrarx.com/accreditations
About Senderra
-
Where is Senderra located?
Corporate Office - Dallas, TX
Pharmacy - Plano, TX
Patient Service Center - Flint, MI
Pharmacy - Morrisville, NC
-
What areas do you service?
Senderra is accredited in all 50 states, and we provide our patients with high-quality services throughout the nation. We have a national sales team to support physician offices nationwide.
-
Why choose Senderra over other Specialty Pharmacies?
We work with Patients, Prescribers, Pharma and Payers. From our advanced Physician Portal to our extensive knowledge and administrative services offered, we work with you throughout the entire process.
-
Which conditions does Senderra offer medications for?
- Asthma & Respiratory
- Crohn's Disease
- Dermatologic Cancer
- Dermatologic Disorders
- Endocrine Disorders
- Gastroenterology
- Hemophilia
- Hepatitis C
- Immune System Disorders
- Infantile Spasms
- Multiple Sclerosis
- Oncology
- Ophthalmology
- Osteoarthritis
- Osteoporosis
- Psoriasis
- Rheumatoid Arthritis
- Rheumatologic Disorders
- Ulcerative Colitis
- Urologic Cancer
-
What accreditations does Senderra have?
Senderra has had the following accreditations: URAC since 2014, ACHC since 2014, NABP since 2017, and Inc 5000 since 2024
To learn more about Senderra's accreditations, visit our page: https://www.senderrarx.com/accreditations
For Physicians
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Does Senderra coordinate nursing services?
Senderra has a team of accomplished and dedicated nurses and pharmacists ready to assist with injection training, medication management questions, disease education and provide support throughout the patient’s therapy journey.
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Does Senderra handle prior authorizations?
Senderra handles prior authorization approvals and denials for you.
With our extensive knowledge and expertise, we're able to settle denials faster and easier than before.
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Is prior authorization necessary even if you can't fill the medication?
Yes, Senderra will do the administrative process for every RX, even if we can’t fill it.
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Does Senderra provide medical billing?
Senderra does not currently offer medical billing, but that is something our team is working on for the future.
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What is the Senderra Physician Portal and how does it compare to competitors?
Our biggest asset is the Senderra Physician Portal, which is beat by none in the Specialty Pharmacy industry. It is the most advanced patient management and prescribing tool for physicians.
The Senderra Specialty Pharmacy Physician Portal is a hub for all of your administrative work, supporting the steps and procedures that take place in your physician's office, electronically.
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What can the Physician Portal do?
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File, save, & check insurance
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Add new patients & save physician signatures
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Prescribe, refill & track medications
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Checkbox feature for writing appeals
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Portal support & messaging
Learn more about the Senderra Physician Portal.
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For Business Development
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Why Senderra for Business Development?
As a specialty pharmacy partner, Senderra shares our best-in-class service model, our ability to help you navigate compliance and regulation, and provides vital data on the adherence and success of your specialty pharmaceuticals.
You can even take advantage of the Senderra Institute.
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What is the Senderra Institute?
Senderra Institute is a one-day class in Dallas, TX, that teaches how a successful specialty pharmacy operates, how it benefits its stakeholder groups, and how its principal partners in the pharmaceutical industry can leverage what a specialty pharmacy has to offer. Senderra Institute attendees can even tour our state-of-the-art distribution center during the visit.
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What support programs does Senderra offer?
Patients can get started on therapy quickly through our innovative digital onboarding system, SenderraCare+.
Senderra's Pharma Navigator Platform lets FRMs see data and reporting in near real time through our patient-focused digital solution, Pharma Navigator.
Senderra's Bridge Forward program helps patients ensure they receive timely access to medications, even when prior authorization is delayed or denied.
Senderra Business Development offers support for production launch, patient management, unique patient journey, and clinical management.